How important are the people in your business?
You can expect over the course of your career to spend about a quarter of your life at work.
It makes sense then that you try to do something you like to do with people who also like to do it.
If you're an employer, it's worth considering this thoroughly. Knowing your responsibilities will help your productivity and reputation — but also ensure you attract the right type of people who will be enjoyable to spend time around — and enjoy doing their jobs.
Here are a few things you can do right now to improve your business' working relationships.
Learn to celebrate. And I don't just mean a reward for your team every now and then — although that's probably a welcome thing if you don't do it already.
See how you can incorporate celebration in each little task you do or small win you have throughout the day. Thank them and lead them to thank each other for the things they do as a team.
Share the vision. For me, listening to those with clear goals about what they want to do makes me think about what purpose I might have. Does your team know your vision? Can they articulate their purpose? Taking the time to write that down and discuss it lets them see where they might be able to support those goals.
Be clear on roles. We are a "muck in and get stuck in" bunch in Aotearoa. However, that doesn't mean we can't have clear job descriptions for our team members. This will help you identify gaps, clear up misunderstandings and also allow a discussion point for KPIs for promotion and hiring.
Invest in training. There are two types of training that I see as useful. Training to do the job or further knowledge of the job and personal development. While job training is self explanatory, development on how to deal with stress and interpersonal relationships is one that's more evident in high performing teams.
Get your work environment right and not only will your staff be happier but your business should be more successful.
Jeremy Tauri is an associate at Plus Chartered Accountants.
Phone: (09) 438 3322
Fax: 438 8455
134 Bank Street, Whangarei
If we had to sum up Brent and the team at Plus CA it would be - humorous, efficient, professional with a real focus on making your money work to its best ability for you...we will continue to deal with them even though we are moving overseas as we know they have our best interests at heart.
Jeremy thank you for your patience, assistance and general chit chat over the years. I would have absolutely no issue in recommending your services to everyone and anyone – in fact, I do.
We recently employed Jeremy Tauri of Plus Chartered Accountants and have been thrilled with the improved service we have received. Jeremy is really approachable and always available to answer queries. At his instigation we have set up quarterly meetings so that we are regularly reviewing our business and avoiding any ‘end of year surprises’.