Shopping lists, Christmas lists, camping lists and to-do lists. Most people rely on some kind of list to help them keep track of the things they have to do.
How well do you use lists in your business?
A standard checklist used by everyone across the business is a good way to ensure consistency on every job.
Sure, many of the things you put on the list may seem so obvious as to be common sense but you never know when a busy day is going to mean you or one of your staff need a reminder.
This also means the processes that you do are put on to paper so if you can't be on a job on a particular day, it still happens as it should.
It is interesting that checklists for surgery were formally introduced only in this century as part of a World Health Organisation initiative which was designed to reduce the risk of complications in the first 30 days after surgery.
A study took place in eight hospitals in eight cities worldwide of differing economic backdrops that concluded that the rates of death reduced from 1.5 per cent to 0.8 per cent, with complications reducing from a baseline of 11.0 per cent to 7.0 per cent after the implementation of the checklist.
So, checklists can make a difference. But where do you start to look to implement a checklist for your business?
Completing job processes: This is the most obvious and easy choice -- If you have job processes then you can implement checklists for them.
Quality control: Ensuring there's a consistent standard of service of product also means having systems to review work. This doesn't necessarily mean you as a business owner have to check all the work but a checklist to review the end result can help ensure work is up to your standard.
Delegation and time management: This is where a checklist is most useful as it allows you to allow others to complete or prepare for tasks, while you step back and look to refine tasks and processes.
On the web there are loads of free tools to create some basic checklists. If you have used Adobe PDF before then downloading a free trial of the form creators allows you to easily create some clever lists that work on mobile software as well.
Are there processes that you can checklist in your business?
Jeremy Tauri is an associate at Plus Chartered Accountants.
By Jeremy Tauri
Phone: (09) 438 3322
Fax: 438 8455
134 Bank Street, Whangarei
If we had to sum up Brent and the team at Plus CA it would be - humorous, efficient, professional with a real focus on making your money work to its best ability for you...we will continue to deal with them even though we are moving overseas as we know they have our best interests at heart.
Jeremy thank you for your patience, assistance and general chit chat over the years. I would have absolutely no issue in recommending your services to everyone and anyone – in fact, I do.
We recently employed Jeremy Tauri of Plus Chartered Accountants and have been thrilled with the improved service we have received. Jeremy is really approachable and always available to answer queries. At his instigation we have set up quarterly meetings so that we are regularly reviewing our business and avoiding any ‘end of year surprises’.